Section 01
Information We Collect
When you book a service or contact us, we may collect:
- Name, email address, phone number
- Vehicle information (year, make, model, color)
- Service address (if pick up/drop off is requested)
- Payment information (processed securely via Stripe — we never store card details)
- Booking history and service records
Section 02
How We Use Your Information
- To confirm, manage, and fulfill your booking
- To contact you about your appointment or follow-up care
- To send booking confirmations and receipts via email
- To improve our services and customer experience
- To comply with legal obligations
Section 03
How We Share Your Information
We do not sell or rent your personal information. We may share your information with:
- Stripe — for secure payment processing (stripe.com/privacy)
- EmailJS — for sending confirmation emails
- Firebase (Google) — for secure data storage (policies.google.com/privacy)
- Law enforcement if required by law
Section 04
Data Storage & Security
- Your data is stored securely using Google Firebase with industry-standard encryption.
- Payment information is processed by Stripe and is never stored on our systems.
- We retain your booking information for up to 3 years for business and tax purposes.
Section 05
Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data (subject to legal retention requirements)
- Opt out of marketing communications at any time
To exercise these rights, contact us at fjireland02@gmail.com
Section 06
Cookies & Analytics
- Our website may use Google Analytics to understand how visitors use our site. This data is anonymized and does not identify individual users.
- We do not use advertising cookies or sell data to advertisers.
Section 07
Third-Party Links
Our website may contain links to third-party sites (e.g., System X). We are not responsible for the privacy practices of those sites.
Section 08
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
Section 09
Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website with the date of last update.
Section 10
Contact Us
If you have questions about this Privacy Policy, please contact: